Why Hot Spring Spas?
The following information is reprinted from hotspring.com, the official website of Hot Spring Spas.
A personal note from the President of Hot Spring Spas
"I have served as President of Hot Spring Spas since 1997, and have been with the company for over 25 years. I’m proud to have devoted my career to a company with such unquestionable character, and would like to share my thoughts about our enduring commitment to our customers, our integrity and strength as a company, and our dedication to making the world’s
best hot tubs."
—Steve Hammock, President of Hot Spring Spas
Our enduring commitment to our customers
At Hot Spring®, we are committed to providing you the absolute best lifetime ownership experience. We understand that deciding who to buy from is as important as choosing the hot tub itself—because owning a hot tub means forming a long-term relationship with the manufacturer, as well as your local dealer partner.
- As the manufacturer, Hot Spring honors that relationship by backing every hot tub with solid warranty protection, as well as the finest after-sale customer care.
- We provide ultimate peace of mind by delivering unparalleled service and support in partnership with the world’s best independent dealers. There’s one located near your hometown and in over 800 locations worldwide.
- We are committed to ensuring that every Hot Spring spa is built for the reality of daily use and delivers the benefits you want in the most efficient, convenient and reliable manner.
From day in and day out dependability to the absolute lowest operating costs, you will discover that over time, your Hot Spring spa delivers the best value.
Our integrity and strength
At Hot Spring®, we foster a culture of integrity that reflects our commitment to excellence and to serving our customers. This commitment has made us the leader in the hot tub industry, and it enables us to be strong and resilient as a company.
- For over 30 years Hot Spring has led the industry in state-of-the-art design and energy-efficient performance.
- With over 850,000 customers, Hot Spring is the world’s number one-selling brand of hot tubs.
- Our workforce is strong and experienced. We have won numerous awards for Workplace Excellence, and average employee tenure exceeds ten years.
- Hot Spring is part of a Fortune 500 company, Masco Corporation, whose quality products include Delta® faucets, KraftMaid® cabinets and
Behr® paints.
In today’s turbulent economy, many hot tub manufacturers are struggling to survive, but Hot Spring is well positioned to endure these difficult economic times. We will remain the industry leader and will be here to serve you.
Our dedication to quality
At Hot Spring®, we are passionate about making the world’s best hot tubs. Advanced engineering and innovation make Hot Spring Spas unsurpassed in quality and energy-efficiency.
We are consistently recognized for outstanding quality:
- Consumers Digest ‘Best Buy’ Award, the only manufacturer to have
one of its spas named a Best Buy each of the six times
Consumers Digest has rated spas - SpaSearch Certification for providing a superior ownership
experience, earned every year since the award’s inception - ISO 9001:2008 Certification by Lloyd’s Register, the highest
international standard for design and manufacturing excellence - NSF P181 certification, the only manufacturer to receive such
certification for overall performance and safety of the entire hot tub
We have set the standard for being energy-efficient and environmentally-friendly:
- 2008 Flex Your Power Award from the State of California for
energy-efficient manufacturing operations - California Energy Commission (CEC) certification of all Hot Spring
models - 2008 ENVY Award for environmentally-friendly hot tub design
The closer people look at hot tubs, the more they favor Hot Spring.
A Hot Spring spa is the right choice, now more than ever!
At a time when the stability of other hot tub companies seems questionable, Hot Spring remains solid as a company. Along with our dealer partners, we are committed to delivering on our promises. Our hot tubs stand the test of time, and we stand behind them. If you are considering a hot tub, we ask that you look closely at Hot Spring.
These are stressful times. Wouldn’t it be great to come home, escape to your Hot Spring spa, and feel the cares of the day melt away? You’ll feel better and you can be confident that you’ll enjoy the benefits of relaxation, reconnection and rejuvenation for years to come. Your home is your sanctuary, and now is a great time to add to its enjoyment and warmth.
I invite you to join the Hot Spring family, and to enjoy the absolute best lifetime hot tub ownership experience.
